pure infrared
Customer support

Life Cycle Support

Providing the most cost-effective solutions throughout the life of the IR system


  • Computerized Reliability Analysis
  •  Life Cycle Support Modeling
  •  Customized Long-Term Support Contract
  •  Diagnosis and Repair Processing
  •  Routine Maintenance
  •  After-Sales database & ERP monitoring
  •  Warranty Management
  •  Retrofit and/or Upgrade Management
  •  Supply spare parts, tools and training
  •  Obsolescence and Configuration Management