Support Services


As a supplier of highly advanced infrared detectors  since 1987, we  make sure that  our customers receive the best professional service  throughout the lifetime of your systems in whichever application it is deployed.



Each year, Sofradir dedicates new resources to expanding its Customer Support & Service in order to maximize responsiveness to customer needs. 

As a result, Sofradir is able to offer a range of innovative tools and services addressing specific needs of your business, whether  there are  large or small, in the procurement, commissioning, operational or support phase.
All the production and engineering infrastructure, as well as the administrative staff, support or After-Sales team. This makes sure we provide repair solutions with the same attention to quality and that are in strict compliance with technical specifications. We use the same manufacturing and testing rules for both production and after-sales service.