REPAIR & MAINTENANCE
We bring the same level of commitment and quality standards.
Sofradir has set up a special monitoring and tracking process to ensure the continuously repair processes. It reflects our commitment to lowering maintenance costs and TAT, and thus reducing total cost of ownership.
Sofradir provides complete maintenance and repair services for all delivered products, under warranty or outside the warranty period. Based on different types of agreements, we can propose adapted fixed-price services according to the specific needs of each customer.
From RMA to delivery, our repair process is driven by our ERP system, providing real-time and accurate status and information. We record all operations performed during the diagnosis, maintenance and repair stages.